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Terms and Conditions

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Compliance Solutions Canada Terms and Conditions

These terms and conditions apply to the viewing, purchasing and sale of products through www.tactilesolution.ca (the “site”), a site operated by Compliance Solutions Canada, (“CSC”). By viewing this site, placing an order or completing a purchase, you agree to be bound by and accept these terms and conditions. If you do not agree to these terms and conditions, do not use this site and do not place an order. Please print a copy of these terms and conditions for your records. All advertisements on the site are invitations to purchase and not offers to sell. CSC reserves the right, at its sole discretion, to accept or reject the order once the order has been completed and submitted by you.

Ownership of Materials, Trademarks and Copyright:

The information contained in this site including all images, designs, logos, photographs, text and other materials (the “contents”) are copyrights, trademarks, or other intellectual property owned or licensed by CSC or its affiliates or vendors are the property of their respective owners. The contents of this site may not be copied, republished, downloaded, transmitted, mirrored or reproduced without the prior written permission of CSC or the applicable copyright owner. You may only use the site to view its content and place an order. All rights not expressly granted are hereby reserved by CSC and its licensors.

Limitation of Liability:

CSC will not be liable for any indirect, special, incidental, or consequential damages, whether based on contract, tort (including negligence), or any other legal theory, including without limitation loss of profits, loss of business, or other economic damages. CSC is not responsible for delays in delivery which result from any circumstances beyond its control. CSC’s aggregate liability shall not exceed the purchase price paid for any products purchased through this site.

Pricing and Specifications:

All information regarding pricing, products and services is subject to change. CSC reserves the right to make changes to pricing and products for reasons including, but not limited to, changing market conditions, discontinuation, unavailability, manufacturer price changes and errors in advertisements. Prices listed are net and do not include shipping charges, handling fees, taxes and/or applicable duties, brokerage fees or special shipping requirements. Those customers who claim exemption from taxes or duties are responsible for providing CSC with the necessary documentation at the time of purchase or taxes will be added to their order. Occasionally, stated prices on the site are subject to change without notice due to circumstances beyond our control.

Shipping:

Products are shipped F.O.B. point of origin. All shipping charges are prepaid by CSC and added to the customer’s invoice unless you choose to be billed freight collect. Any additional charges for services requested by the customer, including but not limited to inside delivery, special routing, residential delivery or pre-delivery notification must be paid by the customer.

Returns:

If for any reason you are dissatisfied with a purchase you made from CSC, you may return the merchandise within 30 days subject to the following conditions. 1) Please contact customer service at 1-877-761-5354 for a return authorization. 2) A return re stocking fee of 25% will apply to most returns. Customers will be responsible for shipping charges on returned orders. Customers will be responsible for shipping charges on cancelled orders. Due to their nature, custom and made-to-order products cannot be accepted for return unless the product was initially defective. If a product is damaged during delivery to you via a freight carrier (when prepaid by CSC), note the damage on the carrier’s delivery receipt and request an inspection report on the damaged shipment from the carrier to be forwarded to you within 48 hours. Forward the inspection report and original packing list to CSC and we will file a claim on your behalf and provide you with disposition instructions.

Refund:

Customers may elect to leave final credit on account, receive credit card credit where applicable or receive refund by cheque where credit account has been established.

Warranties:

Customers acknowledge that CSC is not the manufacturer of any of the products purchased hereunder. Any warranty with respect to the products must come from the manufacturer. CSC will pass through to customers any applicable warranties of the manufacturer, if any, to the extent permissible. Notwithstanding anything to the contrary, CSC’s liability is limited to the replacement value of the products purchased from this site. CSC and its affiliates hereby expressly disclaim all warranties and conditions, either legal, express or implied, arising from statute, course of dealing, usage of trade or otherwise, related to this site or the products,